Listener Recovery Specialist

1 day ago

Belgaum, Karnataka, India beBeeRetention Full time ₹ 7,50,000 - ₹ 10,00,000

We're on a mission to prevent user churn and re-engage lapsed listeners. As our key specialist in this area, you'll be responsible for understanding why users disengage and developing strategies to save them or bring them back.

Key Responsibilities
  • User Retention Expertise: Collaborate with the data team to leverage predictive models and your own analysis to identify at-risk listeners showing signs of disengagement or high churn potential.
  • Champion Qualitative Insights: Engage directly with at-risk users through surveys and interviews to uncover root causes of dissatisfaction, forming testable hypotheses for retention campaigns.
  • Retention Campaign Development & Execution: Design and launch targeted interventions to address identified churn signals, leveraging data-driven insights to inform decision-making.

In this role, you'll work closely with the data team to drive business growth through effective retention strategies. If you're passionate about solving complex problems and have a knack for analyzing data, we'd love to hear from you.

Benefits
  • Data-Driven Decision Making: Leverage cutting-edge analytics tools to inform your approach and drive business outcomes.
  • Collaborative Work Environment: Join a dynamic team of professionals passionate about driving user retention and engagement.
  • Opportunities for Growth: Contribute to the development of our retention strategy and take ownership of projects that align with your interests and skills.

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