Payments Risk Operations Specialist
4 weeks ago
Etraveli Group is a leading company in the online travel industry, providing innovative solutions and fulfillment capabilities for online sales of flights. Our mission is to simplify the world for our customers and empower our employees to achieve excellence.
Job SummaryWe are seeking a skilled Payments Risk Operations Specialist to join our team. As a key member of our risk management team, you will be responsible for protecting our company from financial losses due to fraudulent activities while maintaining sales and customer experience in top performance.
Key Responsibilities- Screen high-risk transactions accurately and in a timely manner using a wide range of fraud prevention systems, tools, and reports.
- Identify fraud patterns or abnormalities and take appropriate actions to prevent similar activities and mitigate potential future fraud.
- Process and analyze fraud alerts received from external sources.
- Ensure transaction authenticity by contacting customers via phone and/or email.
- Propose innovative improvements to our existing processes to enhance our fraud prevention and detection strategies.
- Deliver dynamic tasks and provide support for a wide range of business analyses.
- Stay up-to-date with the latest online fraud trends, practices, and tools through continuous learning and research.
- Bachelor's degree and/or studies preferably in Science, Technology, Engineering, and Mathematics.
- Excellent command of the English language.
- Advanced experience with MS Office, especially Excel.
- Data-driven approach along with strong critical, analytical, and investigation skills.
- Ability to act proactively, take initiatives, and demonstrate a can-do attitude in a fast-paced environment.
- Team player with strong interpersonal and communication skills, including the ability to effectively interact with clients.
- Work independently, meet tight deadlines, and navigate multiple systems and processes.
- Discretion in dealing with confidential information.
- High level of responsibility and integrity combined with eagerness to work in a multicultural, international environment subject to continuous changes.
We offer a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive compensation package.
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Payments Risk Operations Specialist
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Mumbai, Maharashtra, India Etraveli Group Full timeEtraveli Group, a leading tech solutions provider, seeks a skilled Payments Risk Operations Specialist to protect its financial interests and maintain customer satisfaction.As a Payments Risk Operations Specialist, you will be responsible for identifying and mitigating potential financial risks, utilizing a range of fraud prevention systems and tools. Your...
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Mumbai, Maharashtra, India Etraveli AB Full timeAbout the RoleEtraveli Group is a leading company in the online travel industry, and we're looking for a skilled Payments Risk Operations Specialist to join our team. As a Payments Risk Operations Specialist, you will play a critical role in protecting our company from financial losses due to fraudulent activities while maintaining sales and customer...
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