Business Operations Specialist

6 days ago


Mumbai, Maharashtra, India NPCI International Payments Limited (NIPL) Full time

Job Description

Business Operations Specialist is responsible for overseeing the entire operations function for NIPL Business in the area of Acceptance – RuPay & UPI, Remittance on UPI and UPI Licensing.

The ideal candidate will have a proven track record in payments operations and building and scaling an operations function. They will be responsible for managing the entire operations function, including reports, timely reconciliation, and settlement between partners.

The Business Operations Specialist will also be responsible for partnering with Compliance and Regulatory teams to ensure the requirements for all new projects are met, including timely reporting to regulatory and other stakeholders.

In addition, the ideal candidate will be responsible for driving process improvements, automation of processes and automated generation of various MIS & reports.

Key Responsibilities

  • Manage the entire operations function for NIPL Business in the area of Acceptance – RuPay & UPI, Remittance on UPI and UPI Licensing.
  • Partner with Compliance and Regulatory teams to ensure the requirements for all new projects are met, including timely reporting to regulatory and other stakeholders.
  • Drive process improvements, automation of processes and automated generation of various MIS & reports.
  • Collaborate with internal stakeholders and external partners to troubleshoot and resolve issues in a systematic and timely manner pertaining to payment related issues.
  • Act as SME for payments products including understanding of payment rails (UPI, Cards, NACH etc.).
  • Manage the entire operations function for NIPL Business in the area of Acceptance – RuPay & UPI, Remittance on UPI and UPI Licensing.
  • Ensure required monitor of transactions, meaningful analysis of Technical/Business Declines (TD/BD) and improve on authorization rate.

Requirements

  • 13+yrs of relevant experience in any of the following domains – Retail / Cards / Bill Payments / Payment Gateway / Aggregator Operations.
  • Engineering or equivalent graduate with MBA from a reputed college.
  • Good knowledge of Payments domain, Payments Technology, Products, Operations, Risk & Other related functions.
  • Specialized in Payments Operations including Foreign Remittance, Treasury, Forex Rate, Limits, NOSTRO/VOSTRO Settlement & Reconciliation systems.
  • Strong analytical, creative thinking and problem-solving skills with the ability to translate date into actionable.
  • Can quickly grasp complex issues. Detail oriented - analytical/investigative mind-set.
  • Be able to thrive in a fast paced/highly complex environment. Bias to action – gets things done.
  • Control mind-set – can identify processes and measures required to identify operational issues.
  • Highly self-motivated with a “can do” attitude. Not afraid to question the status quo.
  • Knowledge in building presentation decks, word proposals and excel.
  • Top notch verbal & written communication skills to build strong relations and collaboration with influencing skills.

About Us

NPCI International Payments Limited (NIPL) is a leading payments company that provides a wide range of payment solutions to customers across the globe.



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