Customer Renewal Team Lead

3 days ago


Chennai, Tamil Nadu, India beBeeRenewal Full time ₹ 8,00,000 - ₹ 15,00,000
Job Title

A Customer Renewals Associate will lead our team to achieve performance targets, ensure smooth handling of customer queries and quotations, monitor SLAs, workflow and quality standards.

  • Drive revenue growth through effective account management
  • Act as a point of escalation for complex customer issues
  • Collaborate with internal teams to streamline processes and enhance customer experience

Maintain strong product knowledge and a solid understanding of Accounting, CPA, and Payroll/HCM business models.

Requirements
  • Prior experience in handling Renewals process with leadership responsibilities
  • Strong people management and communication skills
  • Willingness to work in a US-shift environment
  • Any graduate with relevant team handling experience

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