Store Operations Manager

7 days ago


Jaipur, Rajasthan, India Vodafone Idea Limited Full time

Job Title: Store Operations Manager

Job Summary:

Vodafone Idea Limited is a leading telecom service provider in India, offering pan-India voice and data services across 2G, 3G, and 4G platforms. We are seeking a highly skilled and experienced Store Operations Manager to lead our retail store operations in Rajasthan.

Key Responsibilities:

  • Overall responsibility for activities at a VI store, including customer service, store-level sales, and revenue targets across all products.
  • Execute marketing promotions, display, and store experience schemes to drive sales and revenue growth.
  • Manage store processes, including documentation and systems, to ensure efficient operations.
  • Ensure infrastructure and store upkeep, including stock management and display placement.
  • Develop and implement strategies to increase revenue per footfall and achieve profitability targets.
  • Lead a team of sales and customer service representatives to achieve sales and revenue targets.
  • Monitor and analyze sales data to identify trends and areas for improvement.
  • Collaborate with cross-functional teams to drive business growth and improve customer experience.

Requirements:

  • 1-5 years of experience in retail store management and customer relationship management.
  • Proven track record of achieving sales and revenue targets.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze sales data and identify trends.
  • Knowledge of consumer products and services.

Education:

  • Graduation in any discipline.
  • Desirable: Full-time post-graduation in business management or MBA.

About Us:

Vodafone Idea Limited is a joint venture between the Aditya Birla Group and Vodafone Group. We are committed to delivering delightful customer experiences and contributing to the growth of the Indian economy.



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