Digitising Banking Workflows

We are seeking an experienced Business Process Management (BPM) Analyst to join our delivery team and work directly with banking clients on critical automation projects.

This is a client-facing role where you'll sit at the intersection of business and technology-mapping processes, capturing requirements, and ensuring Appian solutions deliver measurable impact across onboarding, lending, payments, compliance, and customer service.

The successful candidate will have experience working directly with banking stakeholders to capture requirements, processes, and workflows. They will translate business needs into functional specifications, user stories, and Appian solution requirements. Additionally, they will act as the bridge between business teams and Appian developers.

Key Responsibilities:

• Working directly with banking stakeholders to capture requirements, processes, and workflows.
• Translating business needs into functional specifications, user stories, and Appian solution requirements.
• Acting as the bridge between business teams and Appian developers.
• Participating in discovery workshops, design sessions, and UAT planning.
• Defining process improvements and digitisation opportunities aligned to banking best practice.
• Supporting compliance and regulatory requirements in delivery.

Requirements:

• 3–6 years' experience as a Business Analyst or BPM Analyst, ideally in banking/financial services.
• Hands-on experience writing requirements for Appian BPM solutions.
• Strong documentation skills (BRDs, FRDs, user stories, process flows).
• Experience working in Agile (Scrum/Kanban) environments.
• Excellent stakeholder management and communication skills.

Nice to Have:

• Appian certification (Analyst/Designer/Practitioner).
• Knowledge of SQL, APIs, or data models to support requirements.
• Experience with regulatory and compliance-focused projects.

About This Role:

You'll be directly shaping automation and digitisation across banking workflows impacting millions of customers. It's a hands-on, high-impact position with visibility across business and technology giving you the chance to grow your expertise in Appian and financial services.

What We're Looking For:

A highly skilled and motivated individual who has strong Appian experience and can demonstrate excellent analytical and problem-solving skills.