Data Management Professional

21 hours ago


Kannur, Kerala, India beBeeCustomerCentric Full time ₹ 25,00,000 - ₹ 35,00,000
AI-Powered Data Management Specialist

This role requires a high degree of problem-solving, presentation, and communication skills to effectively manage customer goals, milestones, and issues from beginning to resolution.

You will be responsible for implementing and maintaining software in customer environments, developing custom reports using data from our software and integrating it with other data repositories.

Key responsibilities also include diagnosing problems, providing resolutions for technical and product issues, advising and educating customers to ensure a complete solution to their technical or product issues and questions.

Additionally, you will document problems, diagnostic actions performed, customer interactions and next steps, and solutions implemented in the knowledge base, while escalating more complex customer technical issues to product and development teams.

Other duties may include script writing, bug reporting, testing software, personal activity tracking, CRM updates, and communication updates to management.

  • Required Skills:
  • Strong problem-solving, presentation, and communication skills
  • Ability to work closely with clients to understand their needs
  • Experience with software implementation, maintenance, and integration
  • Knowledge of data management software and data repositories

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