
Student Loan Specialist
2 days ago
The successful candidate will be responsible for providing expert loan advisory services to students.
- Key Responsibilities:
- Student Engagement: The associate will be the primary point of contact for new leads, assessing their financial needs and explaining loan options, eligibility, and terms.
- Application Facilitation: Pre-qualify students, provide comprehensive document checklists, and assist in secure document collection and initial review for completeness and accuracy.
- File Management: Assemble, log, and submit accurate loan files to partner vendors, ensuring all details are recorded in the LMS.
- Ongoing Support: Act as the main liaison between students and lenders, tracking application status, expediting processes, and providing timely updates.
- Issue Resolution: Efficiently address student queries, escalate complex issues to the Team Lead, and guide students through sanction letters and loan disbursal.
- Record Keeping: Maintain meticulous, up-to-date records in the LMS and contribute to daily/weekly reports.
Requirements:
- Experience: 1-2 years in study abroad sales, student loan process, or operations in the loan process.
- Skills: Proactive communication skills, attention to detail, and ability to work independently.
Benefits:
- Professional Development: Opportunities for growth and professional development in a dynamic and challenging environment.
Other Information:
- Work Environment: A fast-paced and collaborative work environment with a team of experienced professionals.
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