Process Expert

17 hours ago

Bengaluru, Karnataka, India beBeeExpert Full time ₹ 15,00,000 - ₹ 20,00,000
Process Design Lead

The Process Design Lead is a recognized process expert who utilizes cross-functional knowledge to advise end-to-end process steps and define ways of working.

Key Responsibilities:

  • Develop process maps that capture the new end-to-end process, understanding requirements for the full future state and evolving these as product or policies with appropriate controls.
  • Design and operationalize an Operating Model with Technology/Product teams to manage monthly and quarterly releases from Oracle, evaluating risks and collaborating with relevant teams to mitigate them.
  • Evaluate measures of success, drive engagement with key stakeholders, process owners, and people teams across representative business units, driving key design decisions, and being the 'go-to' person for expertise on as-is ways of working across representative business units.
  • Plan and deliver Service Rehearsal Testing for People Services for upcoming rollouts, effectively deploying the no-customization principle and alignment to a common operating model for their business area.
  • Estimate resources with ramp down of legacy Payroll/HR teams and ramp up of Oracle Payroll/HR teams.
  • Analyze and recommend solutions to complex operational challenges using specialist knowledge, following our Business Code of Conduct and always acting with integrity and due diligence.

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