Senior AI/ML Engineer
6 days ago
Transforming Customer Experience with AI/ML
At American Express, we're embarking on an exciting transformation to build the next-generation customer-first ecosystem for democratizing AI/Machine Learning in the cloud. We're seeking a highly skilled and experienced Senior AI/ML Engineer to join our cutting-edge SNG COE team.
Key Responsibilities
- Lead the design, development, and implementation of AI/ML strategies to optimize the lifecycle of large language models, including training, fine-tuning, deployment, and monitoring.
- Collaborate with data scientists and product teams to understand model requirements and translate them into efficient AI/ML workflows.
- Apply advanced NLP techniques and deep learning models to solve complex language understanding tasks.
- Develop, fine-tune, and deploy state-of-the-art NLP models for various applications.
- Stay updated with the latest advancements in NLP and deep learning, ensuring the adoption of best practices and cutting-edge technologies.
Requirements
- Bachelor's or Master's degree in Computer Science/Engineering, or a related field.
- 10+ years of experience in AI/ML, NLP/Deep learning, software engineering, with a focus on LLMOps, MLOps, or DevOps.
- Deep understanding of large language models, NLP, and deep learning models, including fine-tuning, deployment, and optimization.
- Proficiency in RAG techniques and the ability to implement advanced RAG concepts.
- Mandatory experience with Google Cloud Platform (GCP) and deploying GenAI applications for complex data systems.
What We Offer
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Equal Opportunity Employer
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
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