Expert Network Professional

2 weeks ago


Jamnagar, Gujarat, India beBeeNetwork Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Overview

We are seeking an experienced Network Engineer to join our team. As a key member of the 3rd Line Network Support, you will be responsible for providing high-level technical support and solutions to our customers.

Key Responsibilities:
  • Communicate effectively with customers via verbal and written communication.
  • Provide advanced technical support for customer queries and escalations from the 2nd Line Service Desk.
  • Own and manage support tickets for incidents, changes, and service requests.
  • Develop and implement projects assigned by senior management.
  • Document customer solutions using CMDB, Visio documentation, and technical summary write-ups.
  • Perform DR/Failover Testing.
  • Support and mentor junior engineers.
  • Collaborate with the solution delivery team for new customer projects.
  • Participate in on-call rota for high-priority incidents.
Technical Environment:
  • Switching: Cisco, Meraki, Aruba, HP, Dell, Juniper.
  • Wireless: Cisco, Meraki, Aruba.
  • Security: Palo Alto, Prisma, Fortinet, Cisco ASA.
  • SD-WAN: Citrix, Viptela, Meraki, Fortinet, Nuage.
  • Cisco NAC ISE, SD-A/DNAC, DOT1x.
  • Cisco Nexus 7xxx, 5xxx, 2xxx series.
Skill Requirements:
  • Demonstrable knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level.
  • In-depth understanding of network security devices and protocols.
  • Ability to troubleshoot complex faults and identify root causes.
  • Advanced knowledge of layer 2 and 3 protocols.
  • Experience with firewalls, including configuring and troubleshooting access lists, NAT, IPSec, and SSL VPNs.
  • Strong understanding of OSPF and BGP in ISP environments.
  • Packet capture and interpretation skills.


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