Network Infrastructure Specialist

12 hours ago

Jamnagar, Gujarat, India beBeeNetwork Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Network Infrastructure Professional

Job Title: Network Support Engineer">

Sikich is seeking an experienced network professional to join our team. The ideal candidate will have a deep understanding of network infrastructure and extensive experience in managing and troubleshooting complex issues.

Key Responsibilities:

  • Provide expert-level technical support for clients, addressing complex network issues, including network configurations, performance optimization, and connectivity problems.
  • Take ownership of escalated network issues and provide in-depth analysis and resolution, applying advanced technical expertise to efficiently resolve complex network problems.
  • Create and maintain detailed records of client interactions, network issues, and resolutions in our ticketing system.
  • Identify and create knowledge base articles and run books to provide guidance to junior analysts.
  • Utilize advanced network troubleshooting skills to detect potential issues and propose enhancements for clients' network systems.
  • Lead and participate in network projects, including upgrades, configurations, and performance enhancements.
  • Adhere to company policies and procedures in delivering network support.

Requirements:

  • 5+ years of experience providing end-user and infrastructure technical support.
  • A degree in IT or related fields, or equivalent experience.
  • Proficiency in managing and troubleshooting network systems with experience in Fortinet, Aruba, Cisco, and SonicWall technologies.
  • Knowledgeable in server operating systems, virtualization technologies, and cloud platforms.
  • Strong customer service and communication skills.

Benefits:

  • Opportunities for career advancement and professional growth.
  • Competitive salary and benefits package.
  • Collaborative and dynamic work environment.

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