Customer Service Representative

1 month ago


Chennai, Tamil Nadu, India CapTalent HR Full time

Job Opportunity: We are seeking a highly skilled and motivated individual to join our team as a Voice Process Associate. The successful candidate will be responsible for providing exceptional customer service to our clients through various voice-based interactions.

About the Role: As a Voice Process Associate, you will be handling customer inquiries, resolving issues, and providing information to clients in a timely and professional manner. You will be working in a fast-paced environment and will be expected to meet productivity and quality standards.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide information to clients on our products and services
  • Meet productivity and quality standards

Requirements:

  • Good English communication skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills

What We Offer: We offer a competitive salary and a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan. We also offer opportunities for professional growth and development.



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