
Regional Operations Director
2 weeks ago
The ideal candidate will be responsible for overseeing the performance and profitability of a regional branch.
Key Responsibilities:- Develop and execute field-marketing strategies to enhance brand visibility and drive business growth.
- Manage and monitor the branch's marketing activities to ensure a healthy pipeline of leads and conversion.
- Foster customer engagement through new customer acquisitions and retention initiatives.
- Ensure accurate valuations and appraisals of pledged gold ornaments in line with company policies and auditor compliance.
- Maintain secure custody of pledged securities in accordance with company policies.
- Closely monitor Non-Performing Assets (NPAs) to facilitate timely interest collection from customers.
- Develop effective planning and execution skills to ensure smooth branch operations, teamwork, and employee development.
- Recruit, coach, mentor, and train employees while providing constructive feedback on their performance.
- Maintain high-quality business performance by generating reports and taking necessary actions to drive business growth.
About This Role:
This is an excellent opportunity for a results-driven professional to lead and grow a team, driving business expansion and excellence. The successful candidate will possess exceptional leadership, communication, and problem-solving skills, with a strong focus on customer satisfaction and team collaboration.
Requirements:
- Bachelor's degree in Business Administration or related field.
- Minimum 5 years of experience in branch management or a similar role.
- Proven track record of driving business growth, improving operational efficiency, and enhancing customer satisfaction.
- Excellent leadership, communication, and interpersonal skills.
- Able to work effectively in a fast-paced environment with multiple priorities.
What We Offer:
We offer a competitive salary and benefits package, including opportunities for career advancement and professional growth. If you are a motivated and results-driven leader looking for a new challenge, we encourage you to apply for this exciting opportunity.
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