Branch Banking Relationship Manager

5 days ago


Pune, Maharashtra, India Kotak Mahindra Bank Full time

About the Role: Kotak Mahindra Bank is seeking a talented Branch Banking Relationship Manager to join its team. As a key member of our organization, you will be responsible for developing and expanding high net worth customer relationships for liabilities.

Responsibilities:

  • Sourcing new bank customers through external individual efforts and acquisition channels
  • Cross-selling bank products to existing branch customers
  • Informing customers of new products or product enhancements to expand banking relationships
  • Planning and conducting special sales initiatives and events for prospective and existing clients
  • Coordinating with other group companies to provide seamless access to other products
  • Maintaining complete relationship records for assigned customer accounts
  • Tracking customer complaints, queries, and turnaround times for customer satisfaction

Requirements:

  • Graduate - 3-5 years of experience
  • Post Graduate - 2-3 years of experience
  • Customer orientation
  • High energy and drive
  • AMFI and IRDA certification preferred


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