Veeva Support Specialist

2 days ago

Hyderabad, Telangana, India beBeeTechnical Full time ₹ 80,00,000 - ₹ 1,20,00,000

Job Overview:

  • This role involves providing end-user support and addressing their concerns in a timely manner.
  • Collaboration with cross-functional teams is crucial to solve complex problems and implement effective solutions.

Key Responsibilities:

  • Root cause analysis to identify and resolve technical issues related to applications.
  • Conducting regular system audits to ensure data integrity and security.
  • Staying up-to-date with the latest technologies and industry trends is essential for this role.

Requirements:

  • 4-8 years of experience in Veeva CRM Support Role.
  • Strong knowledge of ITIL process and support (L2/L3).
  • Excellent problem-solving skills, including identifying and resolving complex technical issues.
  • Ability to collaborate effectively with cross-functional teams.

Benefits:

  • Auditing and conducting regular system audits to ensure data integrity and security.
  • Providing user support and addressing their concerns.
  • Collaborating with cross-functional teams to solve problems.

Others:

  • Ensuring effective communication and coordination with stakeholders.
  • Implementing preventive measures to avoid future technical issues.

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