
User Experience Content Specialist
1 week ago
We are seeking a skilled UX writer to develop human-centered experiences.
Key Responsibilities:
- Gather and assess business requirements for new or enhanced products.
- Inform content decisions using quantitative and qualitative data.
- Employ human-centered techniques, such as personas and user flows, to determine content design.
- Ensure digital experiences are accessible and compliant.
- Update content documents and apply existing standards.
- Participate in content community events for personal development and peer support.
- Observe user interviews and usability sessions.
- Validate content before releasing it to production.
- Work in an Agile environment using tools like Jira and Confluence.
Requirements:
- Bachelor's degree in English, Writing, Technical Writing, Journalism, Content Strategy, or Library Science.
- Typically three to five years of relevant experience.
- Prior experience in the financial services domain is highly preferred.
- Deep proficiency with Figma.
- Effective presentation, verbal, and written communication skills.
- Expert understanding of content strategy and information architecture principles.
- Significant experience writing digital content for instructional, transactional, and marketing experiences.
- Experience working in cross-channel environments.
Want to learn more?
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