Highly Skilled System Administrator Wanted

Job Summary:

We are seeking a skilled System Administrator to design, maintain and monitor our IT Infrastructure. This position will continually improve IT Infrastructure standards, policies and procedures for the organization.

• Configure, deploy and maintain Windows Server environments in Hyper-V, Azure and AWS, ensuring adherence to industry best practices and company standards.
• Administer and address user support tickets in alignment with ITIL principles, ensuring timely resolutions and maintaining superior levels of user satisfaction.
• Configure, deploy and maintain Active Directory services, such as Domain Controllers, User/Group Management and Group Policy Administration.
• Administer and maintain a hybrid Active Directory environment ensuring timely synchronizations between On-Premises and Cloud Infrastructure.
• Administer and maintain Microsoft 365 services, such as Exchange Online, SharePoint, Teams and other tenant services.
• Closely collaborate with the IT Security team to implement security best practices and controls, ensuring the confidentiality, integrity and availability of our Infrastructure.
• Administer and maintain regular backups and disaster recovery strategies for all Infrastructure services ensuring business continuity.
• Maintain detailed documentation of Infrastructure services, such as Asset Inventory and Software/Hardware design and implementation.
• Generate regular reports on server performance, security and compliance metrics, and other relevant reporting metrics as required.
• Proactively identify and mitigate potential risks and issues early in the process, developing effective mitigation strategies.
• Prioritize and manage multiple tasks effectively in a fast-paced environment, adapting to changing business needs and market conditions.
• Work independently and take ownership of assigned tasks while also being a strong team player.
• Closely collaborate with cross-functional teams, including Development and Operations, to ensure that infrastructure practices align with application requirements and operational needs.
• Stay up-to-date with emerging trends, technologies and methodologies in system administration and drive their adoption within the team as appropriate.
• Establish and maintain strong communication channels and processes to ensure seamless collaboration with the US-based IT team, despite time zone differences.
• Continuously monitor and optimize the performance, capacity and availability of infrastructure components, ensuring that systems meet or exceed service level agreements (SLAs).
• Identify opportunities for automation and implement solutions to streamline system administration tasks, reduce manual effort and improve overall efficiency.
• Communicate complex technical concepts and solutions effectively to both technical and non-technical stakeholders, ensuring clear understanding and alignment across the organization.
• Ensure that all system administration activities adhere to IT governance frameworks, industry standards and relevant compliance requirements.

• Bachelor's degree in Computer Science, Information Technology or a related field. Master's degree preferred.
• 5+ years of experience in system administration, with a focus on Windows Server environments.
• MCSE or equivalent certification.
• Proficiency managing on-premises/cloud Windows server deployments in Hyper-V, Azure and AWS.
• Proficiency in hybrid Active Directory environments.
• Proficiency in scripting languages (e.g., PowerShell, Bash)
• Excellent verbal, written and interpersonal skills with a proven ability to communicate at various levels within the organization and with external parties.
• Ability and confidence to take calculated risks in uncertain or ambiguous situations.
• Excellent organizational skills and demonstrated ability to manage multiple competing priorities and assignments.
• Passion for delivering business value and willingness to perform other assigned tasks.
• Ability to deliver regular quick updates, system solutions and communicate issues to management.

• AZ-104T00-A: Microsoft Azure Administrator Certification
• Experience with NIST Cybersecurity Framework 1.1 and NYDFS 500.03
• Experience successfully working with remote or distributed teams, particularly in a global context.
• Familiarity with IT service management tools, such as ServiceNow or Jira Service Desk.
• Experience in the legal services or healthcare industry is a plus.