Content Specialist

6 days ago

Hyderabad Secunderabad Telangana, India beBeeProduct Full time ₹ 5,00,000 - ₹ 8,00,000
Content Specialist Role

The mission of Product Lifecycle Support is to provide relevant post-purchase product support to customers, empowering them to maximize the value of their products. By resolving post-purchase issues, we prevent avoidable returns and promote sustainability, generating positive financial and environmental impacts.

We are seeking a skilled Catalog Manager to join our team, responsible for contributing to core metrics, ensuring high-quality work, and driving process improvements. The ideal candidate will execute complex procedures independently, meet service level agreements, and support in-depth analysis, quality audits, seller escalations, and system integrations. You will play a key role in enhancing productivity and delivering error-free work with a strong customer-centric approach. This role requires an individual who excels in identifying product defects, developing user-friendly solutions, and optimizing processes to improve the customer experience.

Key Job Responsibilities:

  • Follow established Standard Operating Procedures to conduct manual audits, resolve anomalies, and utilize internal tools and systems.
  • Investigate content issues and recommend actions based on SOPs to ensure compliance and quality standards.
  • Identify trends and patterns from audits to contribute to continuous process and program enhancements.
  • Provide timely and accurate responses to stakeholders in line with SOPs and Service Level Agreements.
  • Escalate issues and challenges systematically to the appropriate teams or owners as per defined escalation processes.
  • Maintain detailed records of daily activities, ensuring accurate updates in trackers or workflow tools.
  • Meet and exceed key business metrics, including SLA adherence, productivity, quality, and utilization targets.
  • Collaborate effectively within the team and contribute to the growth and success of the program.
  • Adapt and work flexibly across multiple programs as required by evolving business needs.

Required Skills and Qualifications:

  • Bachelor's degree or equivalent work experience.
  • Experience in catalog management or content-related roles.
  • Proficiency in Excel, Word, PowerPoint, and SQL.
  • Strong attention to detail with a focus on data accuracy.
  • Excellent written and verbal communication skills for escalations and stakeholder collaboration.
  • Experience in content addition and ensuring content accuracy.
  • Strong problem-solving skills with a proactive approach to escalations.
  • Adaptable and quick to learn new systems and processes.

Benefits:

  • Opportunity to work in a dynamic and fast-paced environment.
  • Chance to contribute to the growth and success of the program.
  • Competitive salary and benefits package.

  • Content Excellence Specialist

    2 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeCopywriter Full time ₹ 9,00,000 - ₹ 12,00,000

    Content Excellence SpecialistWe are seeking a meticulous Content Excellence Specialist with an affinity for crafting compelling content. While this role involves traditional copywriting, its primary focus will be on the vital tasks of proofreading, editing, and quality control."],

  • Digital Content Specialist

    7 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeContent Full time ₹ 15,000 - ₹ 28,00,000

    Job Title: Digital Content SpecialistWe are seeking a highly skilled and innovative Digital Content Specialist to lead our social media advertising campaigns.The ideal candidate will be responsible for developing high-quality, engaging written and visual content that resonates with our target audience.Key responsibilities include building a strong online...

  • Content Review Specialist

    4 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeContentReview Full time ₹ 3,40,000 - ₹ 34,00,000

    Join us as a Content Review Specialist and take the first step towards a rewarding career!Job Description:We are looking for skilled and detail-oriented individuals to join our team as Content Review Specialists. In this role, you will be responsible for reviewing and moderating online content to ensure it meets our community standards.Required Skills and...

  • Content Excellence Specialist

    3 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeQuality Full time ₹ 15,00,000 - ₹ 28,00,000

    As a Content Quality Assurance Specialist, you will be responsible for ensuring the accuracy and consistency of all content produced by our team.Key Responsibilities:Closely monitor each stage of the production process to guarantee quality and precision.Separate content into categories according to our established quality standards.Evaluate team members'...

  • Content Marketing Strategist

    4 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeMarketer Full time ₹ 1,04,000 - ₹ 13,08,780

    Content Marketing SpecialistWe are seeking a highly skilled Content Marketing Specialist to develop and execute a strategic content marketing plan aligned with our business objectives.

  • Content Curator

    7 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeKnowledge Full time ₹ 15,00,000 - ₹ 28,00,000

    Job DescriptionWe are seeking a highly skilled Content & Education Specialist to join our team. This is an exciting opportunity for someone who is passionate about creating engaging educational content and experiences.As a Content & Education Specialist, you will be responsible for cataloguing and classifying new e-Resources, enriching existing resources,...

  • Content Specialist

    2 weeks ago

    Kolkata, Hyderabad / Secunderabad, Telangana, Mumbai, India beBeeContent Full time ₹ 2,50,000 - ₹ 10,00,000

    As a content specialist, you will be responsible for creating and publishing high-quality web content that engages our audience. Key responsibilities include:- Writing and editing articles, blog posts, product descriptions, and other types of content to meet business goals.- Collaborating with cross-functional teams to ensure content is presented effectively...

  • Content Development Specialist

    3 days ago

    Mumbai, Hyderabad / Secunderabad, Telangana, India beBeeDevelopment Full time US$ 40,000 - US$ 80,000

    Job SummaryWe are seeking a highly skilled Content Development Specialist to join our team. This role is responsible for creating, coding, and publishing content assets, ensuring they render properly on the live site.Key Responsibilities:Create and publish content assets and verify that they display correctly on the websiteCompare and convert documents to...

  • Senior Content Marketing Strategist

    3 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeGrowth Full time US$ 90,000 - US$ 1,20,000

    Content Marketing SpecialistWe are seeking a highly skilled Content Marketing Specialist to develop and execute a comprehensive content strategy that drives growth, engagement, and conversions.Develop and implement a content marketing roadmap that aligns with business objectives and priorities.Create high-quality, compelling content across various formats,...

  • Web Content Management Specialist

    2 weeks ago

    Hyderabad / Secunderabad, Telangana, Chennai, India beBeeWebContentManagement Full time ₹ 1,04,000 - ₹ 1,30,878

    Job TitleA web content management specialist is required to design, build, and implement scalable web content and document management solutions.We are seeking a skilled professional with expertise in Oracle WebCenter Suite (Content and/or Sites).The ideal candidate will have strong knowledge of Java/J2EE, Servlets, JSP, ADF, and Oracle Middleware...