Dynamic CRM Solutions Architect

17 hours ago


Mumbai, Maharashtra, India beBeeMsdynamics Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

Job Title: MS Dynamics 365 CRM Developer


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  • Key Responsibilities:

  • We are seeking an experienced professional to design and implement Microsoft Dynamics 365 CRM solutions across various customer engagement modules. The ideal candidate will have strong hands-on experience with plugins, custom workflows, and Power Platform tools (Power Apps, Power Automate, Power BI). They should also have solid exposure to Azure Cloud development and mandatory experience with Omnichannel Voice/Telephony.

  • The developer will be responsible for maintaining and enhancing existing CRM systems. They must collaborate with cross-functional teams to ensure seamless delivery of projects.

  • Key Performance Indicators (KPIs) include successful implementation of CRM solutions, timely completion of projects, and excellent client satisfaction ratings.

Requirements


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  • At least 3+ years of CRM-specific expertise.

  • Strong hands-on experience with plugins, custom workflows, and Power Platform tools.

  • Solid exposure to Azure Cloud development.

  • Mandatory experience with Omnichannel Voice/Telephony.

  • Excellent communication and client-facing skills.

  • A Microsoft certification is a strong plus.



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