Global Networking Specialist

6 days ago

Pune, Maharashtra, India beBeeNetwork Full time ₹ 7,50,000 - ₹ 15,00,000
Job Summary

This role oversees customer queries and operations, ensuring quality outcomes. The ideal candidate will have a strong foundation in networking fundamentals, including OSI and TCP/IP models, subnetting, IP addressing, and routing.

Key Responsibilities
  • Managing customer issues reported and resolving them through problem-solving skills.
  • Conducting research, diagnosis, and troubleshooting of system/application issues to identify solutions.
  • Escalating unresolved issues to internal teams via established procedures.
  • Maintaining awareness of latest technologies in the domain and staying updated on industry developments.
Desired Skill Sets
  • Demonstration of problem-solving skills and prior experience providing customer service support in fast-paced, high-availability environments.
Technical Skills
  • Networking Fundamentals
  • OSI and TCP/IP models
  • Subnetting, IP addressing, and routing
  • VLANs, NAT, DHCP, DNS
Network Hardware
  • Routers, switches, firewalls, access points
  • Load balancers and network cabling
Protocols & Services
  • TCP/UDP, HTTP/HTTPS, FTP, SNMP, BGP, OSPF, EIGRP
  • VPNs and tunneling protocols (IPSec, GRE)
Certifications (Highly Recommended)
  • Cisco Certified Network Associate (CCNA)
Intermediate to Advanced
  • Cisco Certified Network Professional (CCNP)
  • Juniper Networks Certified Associate (JNCIA)

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