Operational Excellence Leader

19 hours ago

Amrāvati, Maharashtra, India beBeeExcellence Full time ₹ 1,00,00,000 - ₹ 2,00,00,000
About Urban Company

We're a pioneering technology platform dedicated to revolutionizing home services. Our offerings span beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, and painting.

To deliver exceptional experiences, we closely collaborate with our meticulously selected service partners. We provide them with cutting-edge technology, comprehensive training, top-notch products, tools, financing, insurance, and support.

Our mission is rooted in disrupting the unorganized and offline home services industry. We strive to bring innovation and standardization to this age-old sector.

Our guiding principles are:

  • Customer satisfaction: Fostering delightful and unique service experiences.
  • Partner empowerment: Enhancing the earnings and livelihood of service partners.
  • Technological excellence: Bringing innovation to an evolving industry.

As Senior Manager, you will be responsible for driving operational excellence across your set of cities. This includes identifying and developing new partners, as well as enhancing the quality of existing ones.

You will lead key central growth initiatives for the category, focusing on projects such as quality enhancement, service excellence, offerings, and innovation.

Cross-functional collaboration is crucial for swift and robust execution.

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