Senior Business Intelligence Engineer

4 weeks ago


Bengaluru, Karnataka, India Amazon Full time
About the Role

We are seeking a highly skilled Senior Business Intelligence Engineer to join our Amazon International Emerging Stores' DEX product team. As a key member of our team, you will work closely with program managers, software developers, research scientists, and product managers to analyze massive data sets, identify areas to improve, define metrics to measure and monitor programs, and drive improvements over time.

Key Responsibilities
  • Perform complex data analysis to identify opportunities to improve sales, improve Prime shipping and delivery benefits, reduce ship costs, and improve discoverability.
  • Own end-to-end program management, developing insights, devising realistic plans, and working with key stakeholders to execute them.
  • Engage with senior leadership on drafting proposals for new concepts, improvement plans, and 3-year strategy and outlook.
  • Be a subject matter expert in best-in-class customer experience policies at Amazon, understanding intricate details of our promise and ordering systems along with their impact on ground-level operations.
About the Team

We are at the forefront of Customer Experience product thought leadership, working on some of the most difficult Customer Experience problems while partnering with research scientists, software developers, and business leaders. With a focus on driving real impact on Amazon's long-term profitability, we build new analysis from the ground up, proposing new concepts and technology to meet business needs, and translating these concepts into robust, scalable products that deliver tangible value to our customers and to the business.



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