System Reliability Specialist

3 weeks ago


Pune, Maharashtra, India Fulcrum Digital Full time

Job Title: System Reliability Specialist

About the Role:

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, health care, and manufacturing.

Key Responsibilities:

  • Define strategies for Application Performance Monitoring, Optimization in Prod environment.
  • Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.
  • Ensures that batch production scheduling and process are accurate and timely.
  • Able to create and execute queries to big data platforms and relational data tables to identify process issues or to perform mass updates, preferred.
  • Performs ad hoc requests from users such as data research, file manipulation/transfer, research of process issues, etc.
  • Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.
  • Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
  • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
  • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
  • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.
  • Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
  • Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
  • Work with a global team spread across tech hubs in multiple geographies and time zones.
  • Ability to share knowledge and explain processes and procedures to others.

Requirements:

  • Must Have:
    • Linux
    • Kubernetes
    • ITIL / ITSM
    • Application Troubleshooting
    • Any Monitoring tool (Preferred Splunk/Dynatrace)
    • Jenkins - CI/CD
  • Good To Have:
    • Even Framework architecture
    • Git basic/bit bucket
    • Ansible/Chef- Basic
    • Shell Scripting - Basic
    • SQL
    • Groovy Scripting/Yaml

Benefits:

Fulcrum Digital offers a dynamic work environment with opportunities for growth and professional development.

About Fulcrum Digital:

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, health care, and manufacturing.



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