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Customer Acquisition Lead

2 weeks ago

Erode, Tamil Nadu, India idfc first bank Full time

About the Role:

The Customer Acquisition Lead will play a critical role in driving sales growth and increasing customer acquisition for the microfinance branch at IDFC First Bank.

Key Accountabilities:

  • Develop and execute strategies to drive sales growth and increase customer acquisition
  • Monitor key performance indicators (KPIs) such as productivity, hiring quality, and attrition rates
  • Identify opportunities to improve the customer experience and implement changes to enhance satisfaction
  • Collaborate with other departments to provide best-in-class products and services to customers
  • Lead and manage a team of Sales Officers to achieve sales targets and provide excellent customer service

Qualifications:

  • Graduate or postgraduate degree in a relevant field
  • 2+ years of experience in sales banking
  • Proven track record of driving sales growth and building strong relationships with customers
  • Strong communication and leadership skills