Arm Reporting Solutions Architect
4 weeks ago
Job Description
At Arm Limited, we are seeking a talented Reporting Solutions Architect to join our team. As a key member of our service management team, you will play a crucial role in developing and implementing reporting solutions that meet the specific business needs of our organization.
About Us
Arm is a world-leading technology company that designs and licenses semiconductor intellectual property (IP) at the heart of most modern connected devices. Our innovative technologies make possible the creation of complex digital systems, from the smallest microcontrollers for wearable sensors to the largest data center routers, from consumer electronics to automotive control systems.
Job Responsibilities
- Create and customize reports and dashboards using reporting tools such as ServiceNow/Performance Analytics to meet specific business requirements.
- Analyze data to identify trends, patterns, and areas for improvement in IT service management and other business functions.
- Design visually engaging and easy-to-understand data visualizations to communicate key performance indicators (KPIs) and metrics.
- Develop automated reporting processes to save time and improve efficiency.
- Work closely with internal customers, such as IT teams and business departments, to gather reporting requirements and provide data-driven insights.
- Assist end-users in accessing, interpreting, and utilizing reports, providing training and support as needed.
- Maintain documentation of reporting processes, data sources, and standard methodologies.
- Investigate and resolve issues related to reporting functionality and data integration.
- Evaluate the quality of data within all reporting solutions.
Requirements
- A minimum of 4 to 7 years of experience in reporting, data analysis, and data visualization.
- The ability to work effectively with both technical and non-technical people of diverse experience and backgrounds.
- Strong problem-solving and analytical skills.
- Excellent communication and presentation skills.
- Ability to research and find information independently and disseminate it freely.
- Able to be coached and mentored, and willing to share knowledge and expertise with others.
Nice To Have
- ITIL v3 Foundation Certificate and/or ISO 20000 certification.
- Understanding of Agile development practices.
Benefits
Arm offers a competitive salary range of $80,000 - $120,000 per annum, depending on experience, as well as a comprehensive benefits package including health insurance, retirement plan, and paid time off.
Hiring Process
The hiring process for this position involves an initial application review, followed by a series of interviews with members of our service management team. We encourage candidates to reach out to us if they require any accommodations during the hiring process.
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