Customer Service Representative

2 days ago

Guwahati Jaipur Ahmedabad, India beBeeSupport Full time

Job Overview:

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  • The position of a Customer Service Representative is a critical role in ensuring that customers receive timely and effective assistance with their queries and concerns.">
  • This includes responding to customer inquiries, troubleshooting problems, resolving issues, and escalating complex cases when necessary.">
  • To excel in this role, the ideal candidate should possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment with multiple priorities.">
  • A strong understanding of product or service offerings is essential for providing accurate information and comprehensive support to customers.">
  • The Customer Service Representative will also be responsible for maintaining records of customer interactions and collaborating with internal teams to resolve complex issues.">
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Required Skills and Qualifications:

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  • 12th Pass/Diploma/Graduate with excellent written English skills and basic computer knowledge.">
  • Ability to provide real-time support to international customers via live chat and resolve queries in a timely manner.">
  • Strong problem-solving skills, patience, and the ability to handle various customer situations professionally.">
  • Excellent communication and interpersonal skills to effectively interact with customers and internal teams.">
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Benefits:

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  • Opportunity to work in a dynamic and fast-paced environment with a team of dedicated professionals.">
  • Chance to develop strong problem-solving and communication skills through hands-on experience.">
  • Potential for career growth and advancement in a growing organization.">
  • Competitive compensation package and benefits.">

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