
Senior Business Process Manager
5 days ago
A senior project manager is sought to lead multiple projects for various clients, overseeing a team of 5-15 members.
The ideal candidate will have minimum 9-12 years total experience in IT and 7 years of project / program management experience managing large projects for Indian domestic clients.
- Owning and overseeing client account and business planning, project planning and status tracking against the plan, project team management, risk and issue management, hosting and conducting project meetings, client communications, interactions, coordination and reporting, project health monitoring and internal status reporting, vendor/Partner management and coordination, delivery management and business travel coordination, project time and expense management, invoicing and collections.
Technical Knowledge/Skills:
- Excellent knowledge of Microsoft enterprise products and platforms - Power Platform, D365, M365.
- Sound knowledge of Agile and Waterfall methods (CSM and/or PMP certification is desirable).
- Understanding of quality processes, best practices and project metrication.
- Proficiency in Microsoft Office suite especially Word, Excel, PowerPoint.
- Communication and collaboration tools on Google suite and/or Microsoft Teams platforms.
- Basic understanding of architecture and technology solution development best practices.
Soft Skills:
- Language skills – fluent verbal communication and clear written communication skills required in English.
- Needs to be a clear communicator, able to express point of view with empathy and sensitivity to the context / situation.
- Ability to drive consensus – should be able to drive bringing diverse points of view together to closure.
- Needs to be plan/roadmap oriented.
- Needs to be able to work with ambiguity and volatility.
- Needs to be a keen listener and needs to demonstrate curiosity.
- Mandatory skill sets -D365 Project Management.
- Preferred skill sets -D365 CRM.
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