Operations Support Specialist
4 weeks ago
The operations administrative role at ASSPL - Punjab provides critical support to the management team in a variety of administrative tasks.
Key Job Responsibilities:
- Clear flags in systems and assess attendance points for associates for unexcused absences.
- Collect and organize time-off request forms for Amazonians from managers and associates, obtaining approvals as required.
- Ensure proper coding of time-off types, such as vacation, paid personal time, voluntary time-off, and lack of work.
- Make points corrections for staffing agency associates and Amazon associates as directed by site leaders or Human Resources.
- Identify, track, and reconcile missing punches for associates.
- Clear discrepancies associated with Time Off Task flags with manager approval.
- Enter punches for orientation time for staffing agency new hires.
- Input corrective action documentation into Amazon GAPS system.
- Research associates' counseling history to confirm correct levels and dates of prior counselings.
- Submit counselings for Amazonians and staffing agency associates, including tracking approval and printing for managers.
- Print and organize attendance counselings sent by HR for managers to deliver.
- Print and post attendance rates throughout shifts for associates on a set schedule.
- Answer questions for associates on points, vacation, and paid personal time balances, escalating discrepancies to HR and resolving them.
BASIC QUALIFICATIONS:
- 1+ years of human resources experience
- Experience with Microsoft Office products and applications
- Bachelor's degree is minimum
PREFERRED QUALIFICATIONS:
- Experience in human resources
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