Eye Clinic Operations Lead

19 hours ago


Gurgaon, Haryana, India Pristyncare Full time

Job Description

Pristyn Care is seeking an experienced Eye Clinic Operations Lead to oversee the operations of its ophthalmology chain in India. The successful candidate will be responsible for managing the day-to-day operations of the clinic, developing and implementing strategic plans to drive growth and profitability, and ensuring high standards of patient care.

Key Responsibilities:

  • Operational Management: Oversee the day-to-day operations of the clinic to ensure efficient workflow, optimal resource allocation, and adherence to clinical protocols.
  • Team Leadership: Lead a multidisciplinary team of ophthalmologists, optometrists, nurses, and support staff to ensure high morale and productivity.
  • Strategic Planning: Develop and implement strategic plans to drive the growth and profitability of the clinic, handling an overall revenue target of approximately ₹10 crores per month.
  • Patient Care Quality: Ensure high standards of patient care, monitor clinical outcomes, and implement quality improvement initiatives.
  • Financial Oversight: Manage the clinic's budget, monitor expenses, and identify cost-saving opportunities without compromising quality.
  • Compliance and Regulations: Ensure the clinic adheres to all healthcare regulations, safety standards, and company policies.
  • Stakeholder Engagement: Liaise with senior management, local healthcare authorities, and other stakeholders to promote the clinic's interests.
  • Marketing and Business Development: Collaborate with the marketing team to enhance visibility, patient acquisition, and service expansion.
  • Sales and Operations Management: Oversee sales operations, including pharmacy and optical sales, to drive revenue growth.
  • Technology Integration: Promote and facilitate the use of modern diagnostic and treatment technologies to keep the clinic competitive.

Qualifications and Skills

Bachelor's or Master's degree in Hospital Administration, Business Management, or a related healthcare field. Clinical qualifications (e.g., MBBS, MS Ophthalmology) are a plus.

8+ years in a healthcare management role, with at least 3 years in a leadership position within a specialty hospital or clinic.



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