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2 days ago
We are seeking a seasoned Branch Head to drive student outcomes and grow market presence.
About the Role- Develop High-Performing Teams: Lead consultants through coaching, mentoring, and upskilling to deliver exceptional counselling services across major destinations.
- Owning Student Outcomes: Ensure counsellors guide students seamlessly through course shortlisting, applications, and visas, adhering to policy, process, and ethical compliance.
- Stay Ahead of the Curve: Maintain in-depth knowledge on admissions, visas, scholarships, and market trends to provide accurate, timely advice to students.
- Foster Partnerships: Develop strong relationships with universities and institutions to create lucrative pipelines and opportunities for students.
- Ambassador for Our Brand: Plan and execute workshops, seminars, fairs, and office events; support client meetings and local outreach initiatives.
- Data-Driven Decision Making: Track KPIs, generate weekly/monthly review data, conduct timely team reviews, and translate insights into better student service and business outcomes.
- Business Acumen: Review marketing & outreach plans, contribute to branch plans, and conduct regular audits of counselling quality.
- Bachelor's degree (or equivalent).
- Minimum 10 years' experience in B2C international education.
- Proven team leadership with measurable results.
- Experience building business plans/budgets and reporting on progress.
- Strong problem-solving skills, preferably hands-on with CRM tools.
- High integrity, ethical decision-making, and respect for diversity.
- Excellent written and verbal English.
- Fluent Malayalam speaker.
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