Vertex Tax Systems Support Engineer

2 weeks ago

Hubli, Karnataka, India beBeeTax Full time ₹ 15,00,000 - ₹ 20,15,000

Are you a skilled professional looking to take your tax career to the next level?

We're seeking an experienced Service Engineer to join our team and provide comprehensive production support for our Vertex tax management systems.

The ideal candidate will have a strong understanding of indirect taxation, including Sales & Use Tax, VAT, GST, and Withholding Tax. They will also have experience with Vertex tax systems and ERP integrations, as well as proficiency in SQL and data analysis.

In this role, you will be responsible for troubleshooting API integrations and data feeds, maintaining and troubleshooting Vertex Tax Calculation Rules, Tax Jurisdictions, and Product Taxability Assignments. You will also ensure accuracy of tax rates, exemptions, and tax determinations, manage Tax Configuration, Tax Categories, and Exemption Certificates within Vertex, and support Tax Reporting and Compliance.

This is a challenging and rewarding role that requires strong problem-solving skills, attention to detail, and excellent communication skills. If you're passionate about tax and have a desire to work with a leading provider of tax solutions, we encourage you to apply.

Key Responsibilities:

  • Apply expertise in Indirect Taxation, including Sales & Use Tax, VAT, GST, and Withholding Tax across different jurisdictions
  • Maintain and troubleshoot Vertex Tax Calculation Rules, Tax Jurisdictions, and Product Taxability Assignments
  • Support ERP integrations with Vertex (e.g., Oracle Fusion and internal systems)
  • Ensure accuracy of tax rates, exemptions, and tax determinations
  • Manage Tax Configuration, Tax Categories, and Exemption Certificates within Vertex
  • Support Tax Reporting and Compliance, including generating reports for tax filing and audit purposes
  • Handle Tax Accruals and Reconciliations to ensure General Ledger accuracy
  • Receive, analyze, and prioritize related support tickets
  • Provide timely solutions to users
  • Document resolution steps and knowledge base articles
  • Support system upgrades and patches
  • Monitor system performances and recommend improvements

Requirements:

  • Strong understanding of indirect taxation, including Sales & Use Tax, VAT, GST, and Withholding Tax
  • 5+ years experience with Vertex tax systems and ERP integrations
  • Proficiency in SQL and data analysis
  • Experience troubleshooting API integrations and data feeds
  • Knowledge of tax calculation rules, jurisdictions, and product taxability assignments
  • Ability to document and communicate technical solutions effectively

Benefits:

  • A competitive salary and benefits package
  • The opportunity to work with a leading provider of tax solutions
  • A collaborative and dynamic work environment
  • Ongoing training and development opportunities

About Us:

We are a leading provider of tax solutions, dedicated to helping businesses succeed in today's complex tax landscape. We offer a range of products and services designed to simplify tax compliance and improve financial performance.

We're passionate about delivering exceptional customer service and building long-term relationships with our clients. If you share our commitment to excellence and customer satisfaction, we'd love to hear from you.

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