
Senior Business Operations Specialist
2 weeks ago
About Our Operations Manager Role
We are seeking an experienced operations professional to lead our business operations. This is a full-time opportunity for a dedicated professional looking to contribute to a dynamic and fast-paced business environment.
The ideal candidate will have extensive experience in managing internal systems, SOPs, and workflows.
- Design, improve, and maintain internal processes, SOPs, and workflows
- Evaluate and enhance performance across platforms like project management tools
- Track and improve documentation, filing systems, and knowledge hubs
- Liaise with the CMO and external consultants to implement marketing strategies
About Project Management:
The operations manager will be responsible for leading internal, client-facing, and strategic projects from kickoff to completion.
About Team Leadership & Support:
Foster a culture of feedback, coaching, and collaboration within the team.
About Strategic & Data-Driven Decision Making:
Align daily operations with long-term business strategy by analyzing performance metrics and KPIs.
About Client Success Management:
Maintain operational excellence that drives referrals and rave reviews from clients.
About Requirements:
- 5+ years of experience in operations, project management, and team leadership
- Strong technical skills (e.g., proficiency in spreadsheets and formulas)
- Excellent communication and collaboration skills
- Able to work effectively in a remote environment
About Benefits:
This role offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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