Technical System Administrator

2 weeks ago

Hubli, Karnataka, India beBeeMonitoring Full time ₹ 18,00,000 - ₹ 20,00,000

Job Profile

As a Monitoring Engineer, you play a crucial role in ensuring the reliability of deployed applications. Your primary responsibilities include monitoring system health using Grafana dashboards and observability tools, managing incident communications, and providing real-time updates to customers and incident commanders.

Key Responsibilities:

  • Monitor Grafana dashboards and observability tools to detect failures and performance issues.
  • Act as the primary SRE for incident response, initiating reports from automated alerts or joining active incident channels.
  • Serve as the main point of contact during incidents, delivering frequent updates to customers and incident commanders.
  • Interpret operational metrics such as Quantiles, P99, and Prometheus data to assess system health.
  • Track and manage permutations of globally deployed microservices architecture running on Kubernetes.
  • Collaborate with engineering and support teams to resolve issues quickly and efficiently.
  • Maintain strong communication and customer service throughout incident lifecycles.
  • Utilize foundational knowledge of cloud platforms to support infrastructure monitoring.
  • Ramp up quickly on existing systems and processes.

Required Skills and Qualifications:

  • 3+ years of experience monitoring and responding to incidents in a globally deployed web application.
  • Strong experience with microservices architecture on Kubernetes.
  • Deep understanding of observability tools and operational metrics (Grafana, Prometheus, P99, etc.).
  • Familiarity with cloud services.
  • Excellent communication and customer service skills – must be able to clearly articulate status and updates to technical and non-technical stakeholders.
  • Ability to ramp up quickly, take ownership, and work independently in a fast-paced environment.

Benefits:

  • Opportunity to develop expertise in monitoring and incident response.
  • Chance to work with cutting-edge technologies and tools.
  • Collaborative and dynamic work environment.

Others:

  • Support for career growth and development.
  • Recognition and rewards for outstanding performance.

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