
Store Operations Manager
3 days ago
We are seeking an experienced Store Operations Manager to lead our retail store in achieving exceptional customer service and sales performance.
- This role involves managing the day-to-day retail operations of the store, including ensuring a high level of customer satisfaction, exceeding sales targets, and maintaining accurate inventory levels.
- You will be responsible for implementing effective strategies to drive sales growth, improving commercial performance, and maximizing profitability.
- An excellent opportunity for a motivated and organized individual with strong leadership skills to join our team as a key player in driving business success.
Responsibilities:
- Sales Performance: Meet or exceed monthly sales targets through effective customer engagement, upselling, and merchandising strategies.
- Customer Service: Deliver exceptional customer experiences by understanding their needs, resolving issues promptly, and providing personalized support.
- Inventory Management: Maintain accurate inventory levels, ensure timely restocking, and manage stockroom organization to minimize losses.
- Team Management: Supervise a team of sales associates, providing guidance, coaching, and performance feedback to ensure they meet sales targets and deliver exceptional customer service.
Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field.
- A minimum of 4 years of experience in retail management, preferably in a luxury or premium brand environment.
- Excellent communication, interpersonal, and leadership skills.
- Proven track record of meeting or exceeding sales targets, improving customer satisfaction, and enhancing operational efficiency.
- Familiarity with retail software, inventory management systems, and Microsoft Office applications.
About Us:
We are a leading global brand with a strong presence in the luxury goods market. Our commitment to delivering exceptional customer experiences and innovative products has earned us a loyal customer base and industry recognition. Join our dynamic team and contribute to our continued success.
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