HR Operations Specialist

1 day ago


Noida, Uttar Pradesh, India Teva Pharma Full time
Company Overview
TAPI, the leading international supplier of active pharmaceutical ingredients (APIs), offers a unique opportunity to join our team as an HR Operations Specialist. With over 80 years of experience in the generic API industry, we pride ourselves on being one of the most trusted API suppliers globally.

We have 14 sites worldwide, employing more than 4,000 professionals, and our state-of-the-art production facilities are located in Italy, Hungary, the Czech Republic, Croatia, Israel, Mexico, and India. Our significant ongoing investment in R&D generates a steady flow of APIs, enabling timely introduction of new products to market.

Job Description
The HR Operations team is responsible for administering a broad range of HR activities associated with the employment cycle. As an HR Operations Specialist, you will act as the first point of contact for queries from managers and staff across TAPI, providing a comprehensive administrative support service to the human resources team. You will execute tasks assigned to the HR Operations team, ensuring high-quality and responsive HR services. Additionally, you will coordinate workflow and ensure good employee experience.

Key Responsibilities
  • Execution of HR Operations and acting as first point of contact for internal and external customers regarding pay and benefits, policies, and procedures.
  • Resolving user's issues relating to self-service or HR system in a timely manner, including access issues, maintaining staff hierarchy, providing audit data, resolving issues around authorizations and claims, etc.
  • Ensuring that all queries receive a response within expected timescales and complex issues are escalated to senior members of the HR team as appropriate.
  • Maintaining employees' records accurately in line with applicable local laws and TAPI policies & practices.
  • Dealing with enquiries, emails, correspondence, and telephone calls in a confidential, professional, and timely manner.

Requirements
  • Master of Business Administration in HR or equivalent education.
  • Preferred formal certification in labour laws.
  • HRIS System and platforms - People Soft / SuccessFactors / SAP.
  • At least 4-6 years of experience in HR Operations, preferably with 1-3 years of exposure in manufacturing locations from an HR Operation point of view.
  • Awareness of statutory and labour laws.
  • Analytical & proactive thinking.
  • Digital Systems related to HRIS.
  • Impact & influence | Stakeholder management.


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