Business Analyst

Job Overview

This is a key role in our organization that involves the implementation and maintenance of our Dynamics 365 system. The successful candidate will be responsible for overseeing major ERP projects, including requirements gathering, design gaps identification, configuration, data migration, integration, UAT and training activities from other systems to D365.

Key Responsibilities

• The successful candidate will be responsible for identifying opportunities to optimize business processes and be familiar with implementing system improvements and configuring AX 2012 & D365 for optimal performance.
• Provide business analysis and recommend best courses of action focusing on business process first, technology second.
• Have expert accounting knowledge and be well-versed in banking automations such as payments, bank reconciliations, and lockboxes.
• Design configurable solutions wherever possible instead of customizations.
• Write and review FDDs created by other ERP analysts in light of overall global design.
• Design and implement interfaces to other business applications.
• Assist in applying system solutions to business problems through the design and programming of D365/AX.
• Stay abreast with emerging technologies around Dynamics 365.
• Apply functional and technical understanding of Dynamics AX/D365 to develop new functionality and integrations with other systems as required to support business growth.
• Tightly collaborate with other functional and technical D365 ERP team members within the ERP Team as well as other groups within the organization.
• Assist with Enhance and support activities conducting user training, solving break-fixes, gathering requirements, unit & regression testing for sprint & project items, etc.
• Provide business analysis and recommend best courses of action focusing on business process first, technology second.
• Review, analyze, and evaluate business systems and end-user needs. Identify and document business requirements that could be automated using current/new technology to improve productivity, reduce costs, better serve the customer, or increase revenues.
• Propose solutions to best meet the requirements of the organization.
• Work with end-users to solve day-to-day business problems using the functionality of D365 MS Dynamics AX.
• Set up procedures and testing methods to ensure the ongoing accuracy of data maintained within all applications.
• Provide support and training to the user community.

Qualifications

• A minimum of 8 years hands-on experience with requirements, design gaps, configuration, data migration, integration, UAT, and training activities for Dynamics AX or D365 F&O for a global company around Finance & Project Accounting modules.
• Extensive experience with localizations around VAT, fixed assets, and statutory reporting.
• Extensive experience migrating data from legacy systems into D365/AX.
• Extensive experience integrating third-party systems/ISVs with AX/D365.
• Strong knowledge of basic finance daily and month-end procedures and currency conversions.
• General knowledge of accounting principles and their flow in AX.
• Experience with Financial Reporter & PowerBI.
• Proficient with Excel and data skills.
• Experience troubleshooting within AX/D365 application.
• Able to work independently with minimal supervision.
• Proven creative problem-solving ability and strategic thinking.
• Highly organized and able to work well with employees at all levels in the organization.
• Excellent customer service skills with the ability to interact with different levels of internal customers.
• Excellent organizational skills with the ability to balance multiple demands and thrive in a collaborative environment.
• Working knowledge of planning and execution of data conversion and integration processes as part of an AX/D365 deployment.