
Remote Full Time Appointment Scheduler
24 hours ago
We are seeking a skilled and dedicated appointment coordinator to join our team.
Key Responsibilities:
- Make outbound calls to schedule appointments for dental clients in the US.
- Evaluate client preferences and availability to optimize appointment bookings.
- Respond effectively to inquiries and provide necessary information about services.
- Document all scheduled appointments accurately in the CRM.
- Achieve performance targets while adhering to call scripts and guidelines.
- Collaborate with colleagues to refine appointment booking strategies.
Qualifications and Requirements:
- Excellent spoken English with a professional tone.
- A minimum of 2+ years' experience in US voice processes, preferably in appointment scheduling or customer service.
- Familiarity with the dental industry is beneficial.
- A reliable laptop/desktop and high-speed internet connection for uninterrupted work are required.
- The ability to work flexible shifts, including nights and early mornings (India time).
- A self-motivated individual comfortable working remotely.
- Strong organizational and time-management skills are essential.
Benefits:
- A dynamic and supportive remote work environment.
- Ongoing training and development opportunities.
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