AI Experience Designer

5 days ago

Thāne, Maharashtra, India beBeeConversational Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Conversational AI Experience Designer

We are seeking a skilled Conversational AI Experience Designer to join our team. This role is central to a platform migration initiative and requires expertise in designing, configuring, and deploying conversational AI experiences using Amazon Lex V2.

Responsibilities:

  • Define intents, utterances, and slots for conversational interfaces
  • Set up multi-turn conversations and manage session attributes, context control, and fallback strategies
  • Lead the migration of existing bots or workflows from other platforms into Lex V2, ensuring functional completeness and improved user experience
  • Configure Amazon Lex Knowledge Bases and manage dynamic document sources (e.g., S3, SharePoint, secure portals)
  • Handle Lex bot versioning, aliasing, and promotion across environments (Dev, QA, Prod)
  • Leverage Lex's native integrations with Lambda, Amazon Connect, and Cognito to deliver advanced conversational flows
  • Optimize language model performance using analytics and real-user feedback
  • Work closely with frontend, QA, and API teams to ensure successful Lex integration and functionality across platforms

Requirements:

  • Extensive hands-on experience with Amazon Lex V2
  • Custom intent and slot configuration
  • Multi-turn conversations and context management
  • Fallback and clarification handling
  • Strong understanding of Lex console and API interfaces
  • Experience integrating Lex with AWS Lambda, Amazon Cognito, and Amazon Connect
  • Knowledge of REST APIs, API Gateway, and JSON payload handling
  • Familiarity with Lex Knowledge Base setup
  • Exposure to logging and monitoring via CloudWatch
  • Awareness of security and access control for bot workflows

Benefits:

  • Competitive salary and benefits package
  • Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
  • Opportunity to work with cutting-edge technologies
  • Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
  • Annual health check-ups
  • Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Work Environment:

Our company values diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference.

Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.

Let's unleash your full potential at Persistent - persistent.com/careers

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