Senior Fraud Case Investigator

2 weeks ago


Alleppey, Kerala, India beBeefraudinvestigator Full time ₹ 10,00,000 - ₹ 20,00,000
Job Title:

We are seeking a highly skilled and detail-oriented professional to investigate and analyze fraud and dispute cases related to Mastercard transactions.

  • Investigate and analyze fraud and dispute cases, review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities.

This is an exciting opportunity to contribute to continuous process improvement initiatives to enhance fraud detection and dispute resolution efficiency.

Key Responsibilities:
  • Investigate and analyze fraud and dispute cases related to Mastercard transactions.
  • Review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities.
  • Collaborate with cross-functional teams to ensure seamless case resolution.
  • Identify patterns and trends in fraud and disputes to recommend process improvements and mitigation strategies.
Qualifications & Skills:
  • Any Graduate
  • Minimum 1-4 years of experience in fraud management, dispute resolution, or related operational roles within the payments or banking industry.
  • Strong knowledge of payment processing systems, card schemes (preferably Mastercard), and fraud detection methodologies.


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