Digital Learning Specialist

1 week ago

Kottayam, Kerala, India beBeeAcademic Full time ₹ 45,00,000 - ₹ 85,00,000
Job Description

You will play a pivotal role as an Academic Counselor guiding students about IIDE's Digital Marketing Courses in the Undergraduate & Graduate categories.

This role involves managing and converting leads while achieving enrollment, revenue, and collection targets. You will work closely with prospective learners to support their journey and ensure a seamless admission experience.

Your Key Responsibilities:

  • Manage and convert leads for various digital marketing programs.
  • Own the complete sales closing life cycle for assigned leads.
  • Achieve weekly enrollment, revenue, and collection targets.
  • Provide detailed information and counseling to prospective learners via phone, email, and chat.
  • Interview and coordinate admissions formalities for new joiners.
  • Attend walk-ins and counsel potential learners on admissions-related queries.
  • Follow up with prospective leads who have visited IIDE.
  • Assist students in the fee collection process.
  • Coordinate with external vendors, such as education loan providers, for seamless admissions.
  • Work with different departments to ensure a hassle-free admission process.
  • Improve and maintain sales conversion rates.
  • Generate referral sales and reactivate old/lost applications to meet batch targets.

Requirements

Experience:

  • At least 2-3 years of work experience in a similar role.

Skills and Qualifications:

  • Outstanding communication (written and verbal) and presentation skills.
  • Strong interpersonal skills and ability to build trust with potential learners.
  • Excellent closure techniques and convincing skills.
  • Ability to multitask and work effectively in high-pressure, fast-paced environments.
  • Revenue-focused with a strong ability to think numerically and optimize sales strategies.

Personal Traits:

  • Hardworking, dedicated, and determined.
  • Great listener and trustworthy individual.
  • Must be residing in Delhi.

Deliverables/KPIs:

  • Meet weekly and monthly admissions targets.
  • Generate referral sales as per targets.
  • Reactivate old/lost applications to ensure batch target achievement.
  • Improve and maintain sales conversion rates.

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