L2 Payment Solutions Specialist

2 days ago

Thoothukudi, Tamil Nadu, India beBeeOperations Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

Seeking a skilled Operations Specialist to maintain system stability and performance. You will play a critical role in maintaining robust observability practices, incident response readiness, and operational excellence.

This role focuses on payment solutions requiring hands-on experience with platforms like Fiserv Enterprise Payments Platform, ACI Universal Payments (UP) Framework, SWIFT, and Message Translation Service (MTS). A strong foundation in the BFSI Payments Domain is essential.

Key Responsibilities:

  • Act as a subject matter expert in system recovery processes ensuring rapid resolution and minimal business impact using technologies such as Java, AWS Cloud Platform/Infra, API Engineering, Mainframe, and observability tools.
  • Design implement and maintain monitoring alerting and logging solutions using observability tools such as Datadog and Splunk with automation/custom integration support via Python scripting.
  • Proactively identify risks and implement preventive measures to ensure system stability across distributed and cloud-native environments.
  • Leverage domain expertise in payment protocols (SWIFT MTS ACH) standards like ISO 20022 and regulatory frameworks including SEPA and PCI-DSS.
  • Improve incident response workflows lead critical incident triage and drive blameless postmortems. Keep documentation current and actionable.
  • Analyze recurring issues perform deep-dive investigations and collaborate across teams to implement long-term fixes and resiliency strategies.
  • Develop automation scripts (Python Bash PowerShell) for routine tasks system health checks and self-healing mechanisms to reduce manual intervention.
  • Work closely with Engineering DevOps and Business stakeholders to align operations with business goals and coordinate production readiness for deployments.
  • Exposure to tools like Istio and Launch Darkly to support traffic management and controlled feature rollouts.
  • Participate in release planning and coordination pre/post-deployment validations and production cutover support.

Required Skills and Qualifications:

  • Bachelor's degree in Computer Science IT or a related field.
  • 7+ years of experience in L2 operations incident management and system recovery.
  • Deep knowledge of the Enterprise Payments Platform (EPP) and modern payment processing protocols.
  • Experience with payment gateways fintech APIs and ISO 8583/ISO 20022.
  • Proficiency in Java AWS Cloud Platform/Infra API Engineering and Mainframe systems.
  • Advanced experience with observability tooling (Datadog Splunk) and Python scripting for integrations and automation.
  • Strong Linux/Unix systems knowledge and understanding of cloud environments (AWS Azure or GCP).
  • Familiarity with CI/CD pipelines Docker Kubernetes and ITSM tools.
  • Experience with SQL/NoSQL database monitoring and troubleshooting.
  • Understanding of distributed systems and microservices architectures.
  • Excellent problem-solving skills and ability to perform under pressure.

Preferred Qualifications:

  • Experience developing or troubleshooting APIs using Spring Boot.
  • Familiarity with service meshes (Istio) and feature flagging tools (LaunchDarkly).
  • Exposure to secrets management tools like Vault or Consul.
  • Prior experience in highly regulated environments with a focus on compliance (e.g. PCI-DSS).
  • Strong documentation and communication skills.

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