Senior Customer Service Representative

1 day ago


Gurgaon, Haryana, India beBeeSupport Full time ₹ 3,20,000
Customer Success Advocate

 

As a key member of our team, you will play a vital role in ensuring the satisfaction and loyalty of our customers. Your primary responsibility will be to provide top-notch support and resolution to customer complaints in a timely manner.

 

Key Responsibilities:
  • Offer expert assistance and resolve issues efficiently.
  • Document interactions with customers to track progress and enhance services.
  • Guarantee end-to-end resolution of customer grievances.

 

Requirements:
  • Exceptional communication skills in English with no Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI).
  • Bachelor's degree.
  • At least one year of experience in international domains and technical support, including troubleshooting.
  • C1 level language proficiency in English.


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