SAP Data Protection Specialist

Job overview

We are seeking a highly skilled professional to fill the role of SAP Data Archival Consultant.

As a key member of our team, you will be responsible for overseeing the entire lifecycle of data archival processes. This includes ensuring accurate and timely data capture, maintenance and retrieval in accordance with established business requirements.

• Maintain high levels of expertise in SAP ILM, SAP Archive, and other related technologies.
• Collaborate closely with cross-functional teams to ensure seamless integration of data archival processes across all departments.
• Develop and implement effective solutions to resolve complex technical issues related to data archival and management.

Key responsibilities

Server Administration

Our ideal candidate will have a proven track record in server administration, including:

• Add/Remove authorization to fileserver
• Add new folder with auth to existing Windows fileserver
• Handle annual access audit request of overall fileserver
• Monitor Windows fileserver
• Troubleshoot issues related to authorization in Windows fileserver
• Troubleshoot issues related to Windows fileserver

Divestment

The successful candidate will also possess strong skills in divestment, including:

• Extract and transfer archived data to buyer
• Extract and transfer archived documents to buyer. Create quality documentations on maintenance activities (changes, configurations, etc.)

Software Management

Experience with software management is essential, with specific tasks including:

• Install Enterprise Scan application
• Install new patch for Enterprise Scan
• Troubleshoot issue related to Enterprise Scan
• Install WinViewer application
• Install new patch for WinViewer
• Troubleshoot issue related to WinViewer

SAP Data Archiving

Proficiency in SAP data archiving is critical, with key responsibilities including:

• Activate and deactivate archive infostructure (AIS)
• Run catchup archiving for new archive object
• Run sweeper for existing archive object

Reporting responsibility

The selected candidate will also take ownership of reporting responsibilities, which include:

• Attend the required Agile Ceremonies to provide status of progress, impediments and for knowledge sharing.
• Update work items in ADO board and team OneNote.

Data Management Data Archiving related Incident Management and resolution

Excellent communication and problem-solving skills are necessary for this role, particularly in incident management and resolution, which involves:

• Assess and handle incidents and tickets that arrive to the team during Bangkok work hours (ServiceNow & e-mail) in the PI period, including handover from/to foreign locations.
• Collaborate with other XOM technical teams to ensure issues are worked on a timely manner.
  • Create quality documentations about incident resolution and maintenance.

SAP ILM Retention Management

Our ideal candidate will also have experience in SAP ILM retention management, including:

• Assist project team to test archive functionalities (Write/Delete/Retrival)

SAP ILM Warehouse Management

Additionally, proficiency in SAP ILM warehouse management is desired, with specific tasks including:

• Assist project team to test archive functionalities (Write/Delete/Retrival)

Replication Server migration/upgrade

Experience with replication server migration/upgrade is necessary, with key responsibilities including:

• Perform data migration
• Perform technical and functional testing

Requirements/Deliverables

The role requires the following skills and qualifications:

• Delivering proper incident and problem management solutions in case of all cases that occur in BKK work time, or is taken over from other Data Archiving Document Management Team. Ensuring adherence to the Service Level Agreements (SLAs) during the PI periods.
• Delivering successful and error free SAP Maintenance activities in all cases according to the Upgrade Schedule (approved by the Business) during the PI periods.
• Deliver/Complete all assigned ADO User Stories prioritized by the Product Owner during the PI periods.
• Delivering high quality documentation using the team's OneNote related to all lessons learned, undocumented problem solutions, new configurations in regards incidents and SAP Maintenance activities.