Senior Business Improvement Specialist

4 days ago


India beBeeInvestigator Full time ₹ 1,29,00,000 - ₹ 2,02,50,000

Optimize Investigator Experience

  • We are seeking a skilled Senior Program Manager to enhance our Trustworthy Shopping Experience Operations (TSE Ops) team.
  • The successful candidate will drive standardization and automation initiatives, improving the investigator experience across multiple scope activities.

The ideal candidate will have 5+ years of cross-functional experience, with a strong background in program management and process improvements. A Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or a related field is highly desirable.

Key Responsibilities:

  • Drive SOP standardization by partnering with Program stakeholders.
  • Evaluate opportunities to drive SOP automation to improve speed and accuracy of the investigator experience.
  • Look out for more opportunities for SOP standardization to scale the program.

Required Skills and Qualifications:

  • 5+ years of working cross-functionally with tech and non-tech teams experience
  • 5+ years of program or project management experience
  • 5+ years of delivering cross-functional projects experience
  • Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications:

  • 2+ years of driving process improvements experience
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field


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