Senior Client Success Professional

5 days ago

Aurangabad, Maharashtra, India beBeeCustomer Full time US$ 60,000 - US$ 1,00,000

We are seeking a highly skilled Relationship Manager to join our team. As a key liaison between the company and our clients, you will manage high-value relationships, ensure client satisfaction, oversee engagement strategies, and support cross-functional teams in delivering impactful solutions.

Key Responsibilities:

  • Build Long-Term Relationships: Establish and maintain strong, long-term relationships with assigned clients, providing exceptional service and support to meet their needs.
  • Primary Point of Contact: Serve as a primary point of contact for escalated client needs and inquiries, ensuring timely resolution and follow-up.
  • Client Goal Understanding: Understand client goals and proactively identify opportunities for upsell, cross-sell, or process optimization, driving business growth and revenue.
  • Cross-Functional Collaboration: Collaborate with internal teams (product, sales, operations, etc.) to ensure delivery of seamless client experiences, leveraging expertise and resources to drive success.
  • Engagement Strategies: Develop and execute tailored engagement strategies to increase satisfaction and retention, using data-driven insights to inform decision-making.
  • Feedback and Improvement: Track client feedback and work with relevant teams to implement improvements, ensuring continuous quality enhancement.
  • Mentorship and Knowledge Sharing: Mentor and support junior associates, contributing to team knowledge sharing and development.

Qualifications:

  • Minimum 2 years of experience in relationship management, account management, or customer experience roles.
  • Excellent verbal and written communication skills, with ability to articulate complex ideas and negotiate effectively.
  • Proven ability to manage multiple client relationships and meet KPIs, demonstrating strong organizational and problem-solving skills.
  • Experience using CRM or relationship management tools.
  • Empathy, patience, and a genuine passion for creating positive client experiences.

About the Role:

This is an excellent opportunity to leverage your skills and experience to drive business growth and client satisfaction. Our platform enables businesses to attract, source, engage, and hire the best candidates on time and within budget.

We offer a dynamic work environment where you can learn and grow, develop new skills, and make a real impact on our clients' success. If you are passionate about building long-term relationships and delivering exceptional client experiences, we encourage you to apply.

  • Executive for Client Success

    2 weeks ago

    Aurangabad, Maharashtra, India beBeeSuccess Full time ₹ 45,00,000 - ₹ 55,00,000

    Job Title: Executive for Client SuccessOur organization is looking for a highly motivated and adaptable individual to join our team as an Executive for Client Success. This role will provide you with valuable experience and the chance to work on exciting projects within our client success team.In this full-time role, based in Gurugram, we are seeking...

  • Client Success Coordinator

    3 days ago

    Aurangabad, Maharashtra, India beBeeAnalytical Full time ₹ 75,00,000 - ₹ 1,20,00,000

    Job Title:Renewals AnalystAbout the Role:This is a high-growth SaaS company role that requires an individual who exercises operational excellence, meticulous record-keeping and task management.The successful candidate will support the Client Success organization in preparing resources and documentation for client renewals.This position is ideal for someone...

  • Client Servicing Professional

    11 hours ago

    Aurangabad, Maharashtra, India beBeeClientServicing Full time ₹ 6,00,000 - ₹ 12,00,000

    Job OverviewWe are seeking an experienced professional to join our team as a Client Servicing Executive. The ideal candidate will be responsible for interacting with clients on a regular basis, understanding their requirements, and responding quickly to their needs in a timely and professional manner.The role requires a high level of communication and...

  • Chief Client Success Officer

    4 days ago

    Aurangabad, Maharashtra, India beBeeStrategist Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job DescriptionThe Client Servicing Director will lead the client servicing team, ensuring excellent relationships with clients. This role involves strategic planning, brand positioning, client relationship management, performance analysis, resource planning, financial management, and team management.Key Responsibilities:Develop Annual Operating Plans (AOP)...

  • Client Service Professional

    3 days ago

    Aurangabad, Maharashtra, India beBeeService Full time ₹ 9 - ₹ 12

    **Job Overview**We are seeking a seasoned professional to join our team as a Senior Associate.As a key member, you will be responsible for delivering exceptional service to clients while meeting high standards of quality and timeliness.**Key Responsibilities:**Process transactions accurately and efficiently within agreed timeframes.Carry out administrative...

  • Senior Marketing Professional

    3 days ago

    Aurangabad, Maharashtra, India beBeeMarketing Full time ₹ 60,00,000 - ₹ 1,00,00,000

    Job Summary:As a senior marketing professional, you will be responsible for leading brand solutions and client servicing initiatives. Your key responsibilities will include developing and executing monthly digital marketing plans, managing client expectations, and reporting on brand performance.Key Responsibilities:Develop and execute comprehensive digital...

  • Senior Tax Professional

    2 weeks ago

    Aurangabad, Maharashtra, India beBeeTaxSpecialist Full time ₹ 18,00,000 - ₹ 24,00,000

    Job DescriptionAs a Senior Associate, you will handle tax matters related to submissions, notices, appeals, and meetings with tax authorities. Your key responsibilities include preparing replies to show-cause notices, audit replies, and tax appeals. You will also meet with tax officers for hearings and assist seniors in representation before judicial...

  • Senior Financial Professional

    4 days ago

    Aurangabad, Maharashtra, India beBeeFinancial Full time ₹ 25,000 - ₹ 30,000

    Senior Financial ProfessionalAs a leading provider of financial services, we offer comprehensive care in financial management, budgeting, and forecasting. In addition to our core services, we also provide business guidance, financial planning, and accounting operations support. Our goal is to create a welcoming environment where professionals can receive the...

  • Senior Client Service Leader

    11 hours ago

    Aurangabad, Maharashtra, India beBeeLeader Full time ₹ 1,00,00,000 - ₹ 1,40,00,000

    About the RoleWe are seeking an exceptional client service leader to anchor our relationships with senior stakeholders in India and beyond.This role will set the standard for how we show up with clients, ensuring delivery teams are always ahead of the curve, and building long-term trust that converts into growth.You will oversee a team that translates...

  • Highly Skilled Senior Legal Professional

    2 weeks ago

    Aurangabad, Maharashtra, India beBeeLegal Full time ₹ 15,00,000 - ₹ 20,00,000

    Job DescriptionWe are seeking a highly skilled and experienced Senior Associate Legal professional to join our team.The ideal candidate will have extensive experience in drafting, reviewing, and advising on commercial contracts. Additionally, they should be proficient in conducting legal due diligence for companies and have expertise in transaction advisory...