Customer Care Specialist

1 day ago


Dombivli, Maharashtra, India beBeeCommunication Full time ₹ 1,80,000 - ₹ 2,50,000
Job Opportunity: Customer Care Specialist

We are seeking a skilled and dedicated professional to handle day-to-day tasks, address customer inquiries, ensure customer satisfaction, and provide exceptional customer service.

  • Key Responsibilities:
  • Customer Support: Handle customer inquiries via phone, email, or chat, and respond to customer complaints in an efficient and timely manner.
  • Relationship Building: Develop and maintain strong relationships with customers through effective communication and interpersonal skills.
  • Team Collaboration: Work closely with the sales team to support customer acquisition and retention efforts.
  • Problem Solving: Utilize strong problem-solving abilities and attention to detail to resolve issues efficiently.
  • Requirements:
  • Essential Skills: Excellent communication and interpersonal skills, strong problem-solving abilities, and attention to detail.
  • Aptitude: Ability to work independently and as part of a team, and adapt to changing priorities and deadlines.
  • Education: Bachelor's degree in Business, Communications, or a related field.


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