Cloud Infrastructure Specialist

1 week ago


Kolkata Delhi, India beBeeExpertise Full time US$ 90,000 - US$ 1,20,000
Job Title: Cloud Operations SpecialistJob Description:

The Cloud Operations Specialist will be responsible for the day-to-day operation of our cloud-based infrastructure. This includes monitoring and troubleshooting issues, as well as collaborating with cross-functional teams to resolve problems.

Key Responsibilities:
  • Monitoring dashboards and alert handling to identify and resolve issues within SLAs
  • Analyzing ticketing tools to drive closures within agreed SLAs
  • Escalating tickets to internal teams (DevOps, Dev, Platform etc.)
  • Supporting Non-Prod & Production systems
  • Ensuring zero downtime for applications and reduction in Mean Time to Resolve
  • Creating Standard Operating Procedures for L1/L2/Alert resolutions
Required Qualifications:
  • 4+ years of experience as a cloud operations specialist
  • Awareness of business domains
  • ITIL service management and understanding in Kanban
  • Proficiency in Splunk, AppD, Grafana, Linux, multi-cloud management, Kubernetes, HTTP errors - troubleshooting
  • Scripting skills in Shell/Python; Remedy, Service Now, Jira
Soft Skills:
  • Strong problem-solving skills and attention to detail
  • Excellent communication and teamwork abilities
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment


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