Transformative Performance Solutions Expert

3 days ago

Udaipur, Rajasthan, India beBeeMarketing Full time US$ 1,25,000 - US$ 1,75,000

About us:

Pixis is a US based codeless technology company that develops accessible AI to empower brands to scale their performance marketing efforts and augment their decision making seamlessly. Since its inception, Pixis has been on a mission to develop powerful AI infrastructure that equips marketers across countries with robust plug and play AI products, 200+ proprietary, self evolving AI models without having to write a single line of code.

The company has built a talented and diverse team of 300+ spread across over 14 geographies focused on building incredibly transformative AI products to help customers get the most out of their marketing and demand generation efforts.

We at Pixis believe that nothing is impossible, when you fail fast you learn faster, zero hierarchy, put the team above everything else, get constructive feedback that helps you build better products, and disagree if you disbelieve.

About the role:

  • Manage customer experience, upsell/cross-sell, and maintain net promoter score.
  • Analyse data and insights to drive customer growth success and marketing strategies.
  • Play a key role in goal setting and strategy for all accounts and track success of Pixis solutions provided to the customer.
  • Act as an AI marketing solutions expert to identify, create, and implement marketing solutions to achieve measurable business results for our partners.
  • Design metrics and measures for determining ROI on Pixis products and become an evangelist for all Pixis products by educating clients on product solutions and best practices.
  • Effectively address customer satisfaction and manage diverse set of issues until resolved.
  • Understand and assess customer requirements, level of adoption of the service, and assess risk in renewing current contract.
  • Build thorough understanding of client's brand, business, customers, and competitive landscape and provide strategic guidance in building requisite digital marketing initiatives.
  • Develop industry best practices, media strategies, and benchmarking initiatives for various business use cases.

About you:

  • Proven track record of hitting and overachieving retention and growth targets.
  • Prior experience in Digital Marketing and understanding of Media channels like Google, Social Media, Programmatic buying, etc, and analytic tools such as Omniture, GA, Appsflyer, Kochava, etc.
  • Achieve revenue targets for customers on timely basis.
  • Problem solver who can independently translate high-level goals into actionable plans.
  • Growth mindset - creative and diligent. Be able to multitask, prioritise, rapidly iterate and manage communications with different functions in a fast-paced startup environment.

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