Salesforce Project Manager

1 day ago

Gurgaon, Haryana, India beBeeProjectManager Full time ₹ 48,00,000 - ₹ 72,00,000
Job Description

The ideal candidate will possess exceptional leadership and project management skills, with a proven track record of successfully delivering complex projects on time and within budget.

Key responsibilities include managing cross-functional teams, preparing business requirement documents, and overseeing the design and implementation of Salesforce-based business processes.

In addition, the successful candidate will be responsible for proposing designs and architectures, transforming IT strategies into project execution plans, and managing change management processes.

They will also work closely with testing teams and business stakeholders to ensure seamless project delivery.

  • Manage cross-functional business teams/stakeholders for IT requirements.
  • Prepare business requirement (BRD) & software requirement specification (SRS) documentation for all IT initiatives interacting with business.
  • Manage all process & design-related queries raised from implementation (Vendor) partners from IT angle.
  • Propose design and architecture after doing a gap analysis of different salesforce applications for Sales & Service Journey via all channels like digital, mobile-app, email, walk-in, website, IVR, etc., for B2B & B2C user journeys.
  • Transforming IT strategy & plans to project execution & management till production go live & post-go-live support.
  • Liaise with testing team & business team to get test cases prepared & conclude UAT testing.
  • Manage change management process for respective applications.
  • Work on configuration and customization of Salesforce-based business processes for LOS & Servicing.
  • Completing the due diligence of proposed new application/system changes.
  • Prepare the CBA liaising with management team & IT-plan.
  • Working as L-2 production support team & all bug closures reported in production which requires code changes.
  • Development & configuration of all new report requests coming from business end.
  • Single point of contact for all tech-related application queries corresponding to a product-PAN India.
Required Skills and Qualifications

The ideal candidate should possess:

  • Exceptional leadership and project management skills.
  • Proven track record of successfully delivering complex projects.
  • Strong understanding of Salesforce-based business processes.
  • Ability to propose designs and architectures.
  • Experience working with cross-functional teams.
  • Excellent communication and interpersonal skills.
Benefits

The successful candidate can expect:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
Others

The company is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive workplace for all employees.

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